Good to know

Unexpected events can happen. Therefore, we recommend you to take out the European Travel Insurance. In case of no-show or early departure, the insurance will cover your cancellation fees. Without travel cancellation insurance we charge as follows: - Up to 30 days before arrival: free cancellation - 29 - 15 days before arrival: 50 % of the booked price - 14 - 1 days before arrival: 100 % of the booked price - In case of no-show or early departure: 100 % of the booked price.

Your room or apartment will be ready for you from 2 pm. On the day of departure we kindly ask you to check out by 10 am. If you would like to make the most of your last day in Naturno, you are welcome to store your luggage with us.

Small pets and dogs are welcome. Please bring the basket or a blanket, as well as food and water bowls. For dogs and small pets we charge 10 € per day without food.

You will receive the Guest Card upon arrival. This advantage card is free of charge and valid during your entire stay. Here you will find more information about the benefits and exclusive services.